Refund Policy:

Once purchased tickets are not refundable, exchangeable, or returnable. Our attractions are all indoors and do not shut down for rain. Current details on any extreme weather related events can be found on our Facebook Page.

Cancellation Policy:

In the very unlikely event severe weather causes complete cancelation of the Fearplex you will be refunded the entire purchase amount within 4 business days. Current details on any extreme weather related events can be found on our Facebook Page.